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Shipment & Custom Duty
Will I be charged import taxes or duties?
We don't add taxes, VAT, or other hidden charges. You pay what you see on the invoice, i.e.goods subtotal + shipping cost.
However - In most countries in the world you have to pay taxes on imported goods. Sometimes goods under a certain value, or in certain categories,do not incur taxes.
The rules are different in every country.
In any one country the rules are often applied differently in different places, and sometimes rather randomly.
We are based in China. We are a Chinese company. Therefore anything you buy from us is going to be imported as far as your country's customs are concerned.
Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of any country.
As such we cannot, and will not, offer advice about taxes in your country.
As the buyer, it is your responsibility to find out that information before you order.
If you have to pay import taxes and/or additional duties and sales taxes (e.g. VAT in the UK) then you would have to pay that to the courier upon receipt of the package(s) from China. Unfortunately we can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone else please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
If you order goods from us and feel that you've been unexpectedly 'stung' with taxes at your end, please don't blame us. But you can let us know what the charges are; we will try to find if there is any ways we can do to reduce this.
Please find out as much as you can about your import taxes in your own country before completing your order.
If you find out information about the import tax situation in your country, and you believe there are ways for you to minimize the taxes you have to pay (or eliminate the taxes altogether), we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will let you know what we can do to help.
Contact Us
We are here to help and are happy to assist you in any way we can. We believe in the timeliness of customer service, and would like to do everything to satisfy our customers. If you have any problems, comments or suggestions, do not hesitate to contact us.
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Our Customers Say?
meine Bestellung
Danke. Das hat funktioniert und ich habe das Paket.

Mit der Ware bin ich sehr zufrieden. Die Colliers sind sehr schön J

We are satisfied with our order
Hi Chinabead,

We received our order from you last week. We are satisfied with the products.
Now we are waiting for the sales results.
If they are positive we will order more including the necklace you showed us before,
 
Thank you very much so far.

Best regards,

Amsterdam 
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